Any ETI hair dryer can be returned within fourteen days of purchase to for a full refund or an exchange for an alternative hairdryer (a supplemental fee may be payable). If you would like information regarding recycling your old ETI hairdryer, and the WEEE directive, please contact us.

The customer will arrange return delivery of the hairdryer to us at their own expense. If your ETI hairdryer develops a fault within the guarantee period, please see the guarantee card inside the box for further information regarding a repair/replacement of your ETI dryer.

Please remember that ETI dryers are designed to the highest specifications, and are used in professional salons for many hours. These hairdryers do have an outstanding reputation for quality and are renowned for their long life; however, if you do encounter problems within the warranty period, please contact us and we will endeavour to resolve it for you.

3 Pye Road,
CH60 0DB